Customer Care

Returns
& Exchanges

We Got You Covered

14-Day Returns

You have 14 days from delivery to initiate a return. Items must be unworn, unwashed, and have all original tags attached. We inspect every return before processing.

Size Exchanges

Need a different size? We offer one free size exchange per order if stock is available. If your size is sold out, we'll issue store credit. Steals & clearance items are final sale.

Defective Items

If your item arrives with a manufacturing defect, we'll replace it free — no questions asked. Send us photos within 7 days of delivery and we'll handle the rest.

The Process

How To Return

01

Submit Your Request

Fill out the return form below with your order number, email, and reason for return. We'll review it within 24–48 hours.

02

Get Return Approval

Once approved, we'll email you a prepaid return label (for domestic orders) or detailed return instructions (for international).

03

Ship It Back

Pack the item securely with all original tags. Drop it off at the carrier location. We recommend keeping your tracking number.

04

Refund or Exchange

Once we receive and inspect your return, we'll process your refund (3–5 business days) or ship your exchange within 2 business days.

Suncoast Steals Are Final Sale

Items purchased from our Suncoast Steals clearance page are final sale — no returns, no exchanges. These are last-chance markdowns at deep discounts. Make sure you're confident in your size before checking out.

Start Your Return

Return Request Form

Fill this out and we'll get back to you within 24–48 hours with next steps and your return label.

Return Window

You have 14 days from the date your order was delivered to start a return. After 14 days, we cannot accept returns.

Item Condition

Items must be unworn, unwashed, and have all original tags attached. Items that smell of smoke, perfume, or show signs of wear will be rejected.

Refund Timeline

Refunds are processed within 3–5 business days after we receive your return. It may take an additional 2–5 days for your bank to post the credit.

Need Help?

If you have questions about your return, email us directly at orders@suncoaststreetwear.com or hit us up on social. We're here to help.